Rude Much?

Ok so this weekend I went to CoffeBean and I did not have a good experience there. So my mother called me into the shop to help carry the drinks in. So I went in and you know how they have a counter where the sugar and etc are? Well my mom put the cups on the counter and was putting in syrup in one of the cups when this guy who worked there probabaly in his 20s or early 30s came to clean up. So he was cleaning the table with a towel and just PUSHED the cups on the floor! And of course I got soaked...well my shoes did and their jean shoes so its bad to get wet. But I'm not ranting about that. What I'm mad at and cried about was that the guy didn't even say sorry. Normally if someone spills something on accident they'd be saying" I'm so sorry! Are you ok?" Well this guy didn't he just left to get a mop and came back. We literally had to ask for an apology. Not to mention when my aunt who was also there asked to speak to the manager the guy just said quote in quote, "He's in the back." You'd think if someone asks that the person would get the manager. I'm definetely not going back to CoffeBean again cause of that guy.